Support for every stage of the journey.
From the first installation to maintenance and repair, discuss a scope that fits your elevator and your building.
Elevator Installation
From the first fitting to a complete system.
We coordinate elevator installation around the agreed drawings, building readiness and equipment requirements.
Testing
Careful checks before everyday use.
Testing reviews the installed elevator against the agreed project requirements before handover.
Certification Support
Clarity through inspections and approvals.
We assist with coordination and documentation for applicable inspections and approvals. Statutory certification is issued by the relevant authority, not by New Sunrise Elevators.
Handover
A clear start for building owners.
Handover brings together operating information, project documents and an introduction to the completed installation.
Annual Maintenance Contracts (AMC)
Plan for the life of your elevator.
An AMC provides an agreed framework for elevator maintenance. We discuss the installation, usage and support needs before confirming the contract.
Preventive Maintenance
Attention before a small issue grows.
Preventive maintenance uses scheduled inspection and servicing to identify wear and operating concerns. Activities depend on the equipment and agreed maintenance plan.
Breakdown Support
Practical help when movement stops.
Contact us with the elevator location and a description of the fault so we can discuss the next steps and support availability.
Elevator Repair Services
Restore dependable operation.
Repair work addresses identified problems in the elevator system. We discuss the required work and suitable replacement options before proceeding.
Spare Parts Replacement
The right part for the installed system.
Replacement parts are selected after checking compatibility with the existing elevator equipment and the required function.
Emergency Service Support
Know who to contact when you need help.
Call to discuss an urgent elevator issue and confirm service availability. For an immediate danger or medical emergency, contact local emergency services.
Service scope, availability, AMC terms and response arrangements are confirmed during enquiry. No round-the-clock availability or fixed response time is implied.